Frequently Asked Questions
Can I bring in outside food or drinks?
Outside food and beverages are not permitted at Waterloom Pool Lounge. The lounge offers a full menu of food and drinks for guests to enjoy poolside. We appreciate your understanding in keeping the experience consistent and enjoyable for everyone.
How does seating work at Waterloom Pool Lounge?
Lounge chairs at Waterloom are available on a first-come, first-served basis and cannot be reserved in advance for general use. We recommend arriving early, especially on weekends and peak days, to secure your preferred spot. Towels are available for guests upon arrival.
Where is Waterloom Pool Lounge located within Hotel Dax?
Waterloom Pool Lounge is located on the second floor of Hotel Dax, offering a relaxed elevated setting above the main lobby level. Guests can access the lounge via the hotel elevators or stairwell.
Can I play my own music at Waterloom Pool Lounge?
To ensure a comfortable atmosphere for all guests, outside music and personal speakers are not permitted at Waterloom Pool Lounge. The lounge curates its own ambient soundtrack to complement the poolside experience.
Can I host a private event at Waterloom Pool Lounge?
Waterloom Pool Lounge is available for events. All private event requests must be coordinated in advance through our sales team, as availability is limited. Please reach out to our sales team at sales@hoteldaxaddison.com to check availability and discuss your event needs.
How can I visit Waterloom Pool Lounge at Hotel Dax?
There are three ways to access Waterloom Pool Lounge at Hotel Dax — book an overnight stay, purchase a day pass, or become a Dax Social Member.
Can I visit Waterloom Pool Lounge if I'm not a hotel guest?
Yes! Day passes to Waterloom Pool Lounge are available through Resort Pass. No room key required — just reserve your spot online and head straight to the second floor. Reserve a Day Pass Reserve a Day Pass
Is there a membership option for Waterloom Pool Lounge?
Yes — if you're local and love the Waterloom vibe, the Dax Social Membership is made for you. Members enjoy exclusive pool and event access all year long, making Waterloom your go-to spot without booking a room or a day pass every time. Join the Club